Terms and Conditions
Effective Date: [5/05/2025]
Welcome to Essence Voyages. By using our website www.essencevoyages.in and our travel services, you agree to the following Terms and Conditions (“Terms”). Please read them carefully before booking or interacting with our agency.
1. About Us
Essence Voyages is a travel agency based in India, offering curated experiences and tours for French-speaking travelers visiting India. We specialize in personalized itineraries, cultural immersion, and seamless travel services.
2. Acceptance of Terms
By using our website or booking a trip with us, you confirm that you:
- Are at least 18 years old or have legal parental/guardian consent.
- Agree to be bound by these Terms and our Privacy Policy.
- Are legally authorized to make travel bookings on behalf of yourself or others.
3. Booking & Payment
- A booking is confirmed only after we receive a written confirmation and advance payment.
- Final itineraries are subject to availability and confirmations by our partners.
- Payments can be made via bank transfer, credit/debit card, or other accepted methods.
- Full payment must be made before the commencement of your trip, unless otherwise agreed.
4. Pricing
- Prices are quoted in [INR or EUR – choose your preferred currency] and are inclusive of applicable taxes.
- Quoted prices may change due to exchange rate fluctuations, changes in local taxes, or changes in supplier pricing.
- Any increase in costs will be communicated before final confirmation.
5. Cancellations & Refunds
- Cancellation by Client: Refunds (if applicable) will be provided as per the cancellation policy shared at the time of booking.
- Cancellation by Essence Voyages: In rare cases, if we must cancel your trip due to unforeseen circumstances, we will offer an alternative or a full refund.
- We are not responsible for expenses related to non-refundable flights or other personal losses.
6. Travel Insurance
We strongly recommend all travelers purchase comprehensive travel insurance covering:
- Trip cancellations or interruptions
- Medical expenses and emergencies
- Baggage loss
- Personal liability
Essence Voyages is not liable for any damages, losses, or expenses not covered by such insurance.
7. Passports, Visas & Travel Documents
- Travelers are responsible for ensuring their passport is valid for at least 6 months beyond the travel date.
- It is your responsibility to obtain the appropriate visa(s) for India.
- We can offer assistance but do not guarantee visa approvals.
8. Health & Safety
- You are responsible for ensuring you are medically fit for travel.
- Please consult your doctor about any necessary vaccinations or precautions before entering India.
- Essence Voyages is not liable for any health-related issues that may arise during your trip.
9. Changes to Itinerary
- We strive to maintain all planned services, but minor changes may occur due to weather, local strikes, or operational issues.
- We reserve the right to make substitutions of equivalent value when necessary.
- No refunds will be given for unused services.
10. Liability Disclaimer
While we work only with trusted partners and vendors, Essence Voyages is not liable for:
- Personal injury, illness, property loss, or death.
- Delays or disruptions caused by third-party suppliers (hotels, airlines, etc.).
- Natural disasters, pandemics, civil unrest, or force majeure events.
Our liability is limited to the amount paid to us for our services.
11. Intellectual Property
All content on our website—including text, images, logos, and itineraries—is the property of Essence Voyages or used with permission. You may not use, copy, or reproduce our content without our written consent.
12. Governing Law
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in [Insert City], India.
13. Contact Us
For questions or concerns regarding these Terms, please contact:
📧 Email: mahen19us@yahoo.co.in
📞 Phone: +91-9414311473
📍 Address: Shop no A4, Ganesh Vihar, Sikarr Road, Nangalpurohitan, Jaipur, Rajasthan, INDIA PIN:302013