Privacy Policy

Effective Date: 05/05/2025

Welcome to Essence Voyages (“Company”, “we”, “us”, or “our”). We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and share your information when you visit our website www.essencevoyages.in or use our travel services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

Essence Voyages is a travel agency based in India offering customized travel experiences to French-speaking travelers visiting India. Our services include itinerary design, bookings, guided tours, accommodations, and more.

We may collect the following personal and non-personal information:

• Full name
   
• Email address
   
• Phone number (including international numbers)
   
• Passport information (for bookings)
   
• Travel preferences and dates
   
• Payment information (processed securely via third-party gateways)
   

• IP address
   
• Browser type
   
• Device information
   
• Cookies and usage data (via Google Analytics or similar tools)
   

We collect and process your personal data for the following purposes:

• To create and confirm your travel itinerary
   
• To communicate with you about bookings and services
   
• To respond to your inquiries and provide customer support
   
• To process payments and refunds securely
   
• To improve our website and user experience
   
• To meet legal and regulatory requirements
   

For users in the European Economic Area (EEA), our legal basis for collecting and processing your information may include:

• Consent (when you voluntarily provide information)
   
• Contractual necessity (to fulfil travel bookings)
   
• Legitimate interest (for service improvement and communication)
   
• Compliance with legal obligations
   

We do not sell or rent your personal information.

We may share your data only with trusted third parties, such as:

• Local hotels, transport providers, and guides to facilitate your travel plans
   
• Payment gateways to process transactions securely
   
• Legal or governmental authorities, if required by law
   

All third parties are bound by confidentiality agreements and data protection laws.

As we serve travelers from Europe and operate from India, your information may be transferred internationally. We ensure adequate protection is in place through secure servers and GDPR-compliant practices.

We retain your personal data only for as long as necessary:

• To provide services and complete your travel bookings
   
• To comply with legal and tax obligations
   
• To resolve disputes or enforce agreements
   

You can request deletion of your personal data by contacting us.

You have the right to:

• Access your personal data
   
• Correct inaccurate data
   
• Request deletion of your data
   
• Withdraw consent at any time
   
• Lodge a complaint with a data protection authority in your country
   

To exercise your rights, contact us at: [insert email]

Our website uses cookies and similar technologies to:

• Improve site performance
   
• Track visitor behavior anonymously (e.g., via Google Analytics)
   
• Remember user preferences
   

You can manage or disable cookies via your browser settings.

We implement industry-standard measures to protect your data. However, no online platform can guarantee 100% security. You acknowledge the risk associated with online data transmission.

Our services are not intended for children under the age of 16. We do not knowingly collect personal data from minors.

Our website may link to other sites. We are not responsible for the privacy practices of those websites. Please review their privacy policies independently.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date”.

If you have any questions about this Privacy Policy or wish to update your preferences, please contact

📧 Email: mahen19us@yahoo.co.in
📞 Phone: +91-9414311473
📍 Address: Shop no A4, Ganesh Vihar, Sikar Road, Nangal Purohitan, Jaipur, Rajasthan, INDIA PIN:302013